Council on Foreign Relations

Product Manager

Department
CFR Digital
New York
NY

Overview

The Council on Foreign Relations (CFR) is seeking a technology-focused Product Manager to report to the Director, Product Management and to join its Product Management group. The group manages CFR's website, www.cfr.org, along with the full lifecycle of new online products, including mobile apps, multimedia interactives, and e-learning initiatives.

The major responsibilities of this position will include (but are not limited to):

  • Lead cross-functional teams of engineers, designers, editors, strategists and subject matter experts responsible for the delivery of innovative digital solutions that delight our customers, and align with CFR’s organizational priorities and mission.
  • Monitor the competitive landscape, conduct research, and anticipate trends to identify opportunities to formulate new products, or make improvements to existing offerings.
  • Communicate with product stakeholders throughout the development lifecycle, by leading review meetings, and garnering appropriate approvals at each leg of the project.
  • Coordinate launch activities with online marketers and PR staff; transition product maintenance to the operations staff.
  • Refine and optimize products after launch; measure success against product goals and audience reception.
  • Create user stories, technical requirements documents, and budgets and schedules.
  • Lead product demonstrations and conduct training sessions to educate stakeholders and customers on new products and services.
  • Manage vendors, external resources, and contractors, as needed.

Qualifications

  • Minimum of three years’ experience in end-to-end digital product management.
  • Exceptional project management skills, including capacity planning, estimating labor requirements, and a high degree of organization.
  • Skill in interpreting Web analytics and other metrics, in creating research-driven product plans, and marshalling data to define user needs.
  • Understanding of user-experience design across the Web, mobile, and social channels.
  • Able to speak and write clearly and fluently, maintaining proactive communication with stakeholders.
  • Experience with Scrum development methodologies; able to carry out Scrum's Product Owner role and to prioritize the product backlog.
  • Proficiency with Atlassian Jira, Redmine, or similar issue-trackers; familiarity with distributed version-control systems such as GitHub and with continuous deployment techniques.
  • Bachelor’s degree in a related field; demonstrable commitment to continuing education in technology product management and user-experience design.
  • Proven interest in international relations a plus.

 

About CFR

Founded in 1921, the Council on Foreign Relations (CFR) is a leading nonprofit membership organization, research center, and publisher, with headquarters in New York, an office in Washington, DC, and programs nationwide. It is dedicated to increasing America's understanding of the world and contributing ideas to U.S. foreign policy. CFR's 5,000+ members are leaders in international affairs and foreign policy. CFR also publishes Foreign Affairs, the preeminent magazine on global issues, and provides up-to-date information about the world and U.S. foreign policy on its award-winning website, CFR.org.

 

The Council on Foreign Relations offers a benefits package that is among the best offered by nonprofit institutions today, including an award-winning health and wellness program, an on-site fitness center, and generous leave policies and health insurance programs.

 

The Council on Foreign Relations is an equal opportunity employer and actively seeks candidates from a diverse background.

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