The Council on Foreign Relations is seeking a Quality Assurance Analyst to provide support for investigating and triaging Help Desk issues as well as assisting the Quality Assurance team on current projects. Reporting directly to the Director of Quality Assurance and Automation, this position will collaborate and work with the development team, product and delivery team and the product managers on all of the Digital Services products.

• Responsible for testing the CFR.org products and websites.
• Communicate with developers and product managers during the testing cycles.
• Triage production issues and route them accordingly.
• Work to reproduce issues reported in production.

• A minimum of one to three years experience as a Quality Assurance tester
• Excellent written and verbal communication skills
• Experience in a Help Desk environment preferred
• Good problem-solving, analytical, and team-working skills
• Detail oriented in written tasks
• Ability to work independently to meet specified goals

Pay Range

$60,000 to $75,000 per year

Pay commensurate with experience and education

Founded in 1921, the Council on Foreign Relations (CFR) is a leading nonprofit membership organization, research center, and publisher, with headquarters in New York, an office in Washington, DC, and programs nationwide. It is dedicated to increasing America's understanding of the world and contributing ideas to U.S. foreign policy. CFR's 5,000+ members are leaders in international affairs and foreign policy. CFR also publishes Foreign Affairs, the preeminent magazine on global issues, and provides up-to-date information about the world and U.S. foreign policy on its award-winning website, CFR.org.

The Council on Foreign Relations offers a benefits package that is among the best offered by nonprofit institutions today, including an award-winning health and wellness program, an on-site fitness center, and generous leave policies and health insurance programs.

The Council on Foreign Relations is an equal opportunity employer and actively seeks candidates from a diverse background.